Watches every telemetry stream; detects outages, anomalies and degradation with rules + ML.

Correlates signals against manuals and incident history to separate power, network, device and software causes.

Forecasts failures from age, usage and error patterns; schedules preventive action before breakdown.

Resolves common faults remotely via the edge hub; raises a context-rich work order when it cannot.

Routes work orders to the right AMC vendor by SLA and geography; closes only when telemetry confirms the fix.

Turns failure, end-of-life and utilization signals into GeM-aligned indents. Drafts only — never places spend.

Measures real usage vs idle; surfaces redeployment and where training, not hardware, is the gap.

Tracks last-mile uptime; flags chronic-outage schools for ISP escalation or 4G failover.

Answers questions and drafts reports in Tamil and English for officials at every tier.