Live · field service
Work ordersபணி ஆணைகள்
Every field repair, from agent-raised ticket to vendor dispatch — tracked on one board until the asset is verified back online.
Open work orderssimulated
8
Active across all five stages
திறந்த ஆணைகள்
P1 prioritysimulated
2
Critical — fastest SLA clock
முன்னுரிமை
SLA at-risksimulated
0
Past 75% of SLA, still open
காலக்கெடு
Closed · telemetry-verifiedsimulated
4
Asset confirmed back online
சரிபார்க்கப்பட்டது
Closed via telemetrysimulated
100%
Share of closures auto-verified
தானியங்கி சரிபார்ப்பு
Field-service boardபணி பலகை
One column per stage · filter by priority or SLA risk
12 of 12 shown
New1
WO-4440P3
Smart board
GHSS Sriperumbudur · Kanchipuram
Touch calibration drift — needs firmware update
iValue InfoSol
SLAage 1h / SLA 72h
Observer agent
Routed to vendor2
WO-4468P2
Smart board
GGHSS Gugai · Salem
No display output — HDMI / panel suspected
iValue InfoSol
SLAage 5h / SLA 48h
Remediation agent
WO-4433P3
Projector · 3
GHSS Attur · Salem
3 projectors predicted to fail — preventive replacement
Redington Field Svc
SLAage 4h / SLA 72h
Predictive maintenance
In progress3
WO-4471P2
Computer lab · 1 PC
GHSS Avadi · Tiruvallur
Single PC down after power restore — genuine hardware fault
TechServe AMC
SLAage 3h / SLA 48h
Field-service agent
WO-4451P2
Laptops & desktops · 12
GBHSS Thoothukudi · Thoothukudi
12 PCs unreachable — switch / VLAN suspected
Sify Technologies
SLAage 11h / SLA 48h
Diagnostic agent
WO-4429P1
Computer lab
GHSS Srirangam · Tiruchirappalli
Lab AC failure causing thermal shutdowns
TechServe AMC
SLAage 7h / SLA 24h
Diagnostic agent
Verifying2
WO-4462P1
Internet connectivity
GHS Pollachi · Coimbatore
Router heartbeat lost — last-mile link down
BSNL NOC
SLAage 6h / SLA 24h
Connectivity agent
WO-4421P2
Internet connectivity
GHS Nanguneri · Tirunelveli
Chronic outages — 4G failover provisioned
BSNL NOC
SLAage 16h / SLA 48h
Connectivity agent
Closed4
WO-4457P3
Projector
GHSS Melur · Madurai
Lamp failure — replaced and confirmed online
Redington Field Svc
SLAage 9h / SLA 72h
Predictive maintenanceverified by telemetry
WO-4446P2
Internet connectivity
GHS Uthangarai · Krishnagiri
Connectivity flapping — resolved after ISP fix
BSNL NOC
SLAage 14h / SLA 24h
Connectivity agentverified by telemetry
WO-4414P3
Laptops & desktops · 5
GHSS Palani · Dindigul
5 laptops flagged idle > 21 days — redeployment
Internal logistics
SLAage 22h / SLA 120h
Utilization agentverified by telemetry
WO-4409P3
Smart board
GHSS Hosur · Krishnagiri
Firmware out of date — security advisory
iValue InfoSol
SLAage 27h / SLA 72h
Observer agentverified by telemetry
A ticket is never closed on a vendor's word alone. GANDEEVAM holds every work order in verifying until live telemetry confirms the asset is back online and reporting healthy — only then does it move to closed. Repairs are measured by restored service, not by dispatch.